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FAQ

Frequently asked questions.

How do I track my walks with Spanno? +

Open the app, tap walk quick start, and begin walking. Spanno automatically tracks your steps, distance, pace, and calories using your phone's sensors. Upgrade to Primo for coached walking classes.

Is Spanno free to use? +

Spanno offers a free tier with core walk tracking. Premium features like coaching, advanced analytics, and series are available with a subscription.

Does Spanno work with Apple Health? +

Yes — Spanno integrates seamlessly with Apple Health on iOS. Steps, distance, and active energy come in; your Spanno walks go back out.

How accurate is the step counter? +

Spanno uses your phone's accelerometer and GPS for highly accurate step counts and distance. Keep your phone in your pocket or hand while walking, and connect Apple Health for the most precise counts.

Can I use Spanno on a treadmill? +

Absolutely. Spanno auto-detects when you're on a treadmill. For best results, connect your Apple Health data.

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